What is the Chelsea Reservation System?
Chelsea is an online reservation system that provides you with a 24x7x365 access to court reservations at the Arthur L. Allen Tennis Center at Cambier Park.
Chelsea eliminates 7:30AM phone calls to reserve a tennis court.
You can make a request at your convenience and Chelsea will E-mail you your assigned court time 3 days ahead.
Chelsea distributes courts on a point play system.
Just follow the simple LOGIN steps to get started or
How To Login into Chelsea!
- Log into http://citynap.chelseareservations.com/
- Click New! Reservation Request Here (click on Here)
- Enter MEMBER # AND PASSWORD
- Click LOGIN TENNIS
- Go to PROFILE if you need to update your information
Submit A Request (up to 14 days in advance)
- Go to REQUEST
- Click ADD A REQUEST
- Choose DATE, TIME, EARLIEST START TIME, LATEST START TIME
- Click PLAYER INFO TAB
- Enter member # information using SEARCH or BUDDY LIST
- Click SUBMIT
- Initiated by the Administrator (pro) to have the system process requests and allocate courts 3 days in advance.
- MAKE A BOOKING (after court request are processed)
- Go to REVIEW
- Click REVIEW A COURT SHEET
- Select a date to review
- Click DISPLAY to see court allocations
- Go to BOOKING
- Click ADD A BOOKING
- Proceed same as making a request
- Click DISPLAY TIMES
- Select an available time
- Click SUBMIT
Call Us To Reserve!
Non-Members may reserve a court one day in advance by calling the Pro Shop at (239) 213-3060. Court times are as follows: 8:00 AM, 9:30, 11:00, 12:30, 2:00, 3:30, 5:00, & 6:30PM Duration of play is 1.5 hours.
Court Fees are $13.75 per Adult and $6.00 per Junior (Under 18) for 1.5 hours of play. Loaner racquets available at no charge.
Frequently Asked Questions (FAQs)
How far back does Chelsea go in my file for points?
Chelsea calculates court assignments on a “rolling” 14 day play history.
Example: If you play and receive 1 point on October 1st, that point will drop off of your record on October 15th.
How does Chelsea calculate points?
Chelsea averages the points of all players in the request.
I don’t play as much as others in my group, but still get bumped. Why?
If others in your group play more, they may have higher points, which increases the group’s average points.
When do I earn points?
When you play at 8:00AM, 9:30AM, 11:00AM, 5:00PM or 6:30PM you will receive 1 point.
When you play at 12:30PM or 3:30PM you will receive ½ (.5) point.
You will receive zero points for playing at 2:00PM.
Do I get points if I walk on or call after Chelsea has allocated courts?
Yes, you will receive the points that are appropriate for the court time in which you play.
Do League match players accrue points?
Yes, you will receive the points that are appropriate for the court time in which your league match is played.
Do I get points if I sub for another player?
Yes, you will receive the points that are appropriate for the court time in which you sub for that player.
I don't have many points but I ended up on the Overflow list. Why?
Other players in your request group may have higher points than you.
We have difficulty getting our court request. We ask for 9:30 but are often on the Overflow List. Can something be done?
It’s a good idea to make wider time parameters, so even if you don’t get your first choice, you might get an earlier or later time.
I received an email confirmation of my request. But I didn’t get a court. Why?
A request confirmation is only an acknowledgement of the request. When Chelsea actually allocates court times; you will receive a Court Booking confirmation three days prior.
My average is 4.9. How did I get the .9?
Chelsea allocates points based on all the different times which you may play. For example: If obtaining a court at your preferred time earns 1 point, then your second choice receives a 1/10 point discount thus only assigning 0.9 points to your record.
I’d like to make a request, but I’m not sure of all the players. What do I do?
To make a request for doubles, you need to enter 3 out of the 4 players; and 3 out of the 4 players in the request/court assignment must be present at check-in. The 4th player, if unknown, may be entered into the request as a guest (by using your member number a second time). Alternatively, after you have made the request, and before Chelsea allocates courts (3 days ahead), you can edit the request with the 4th person’s name.
For Singles, you will need to enter both players’ names.
A request for court time and not an actual reservation (booking). Request may be made far in advance of play, but they are not processed until 3 days before the day you requested to play. There is no advantage to early request other than convenience. Chelsea allocates courts on average points of the group’s players.
A booking is an actual court reservation that your group receives once the system has processed all of the court requests.
Chelsea processes requests three days before play. Processing is done each day, Once processed, you have an actual booking confirmation.
If you did not get a court within your requested time parameter, your group will be placed on a wait list. The wider and more flexible your time parameter, (ex: play as early as 8AM and as late as 11AM) the more you will play.
Once the system processes all of the requests for courts 3 days prior to date requested, you will receive an E-mail indicating the status of your request.